Privacy Policy

1. Data we collect

We collect data you provide directly, data generated through your use of our services, and data from service providers (for example, payment processors). We do not sell personal information.

• Account data: name, email, password (hashed), and optionally country or region.
• Usage data: course progress, interactions, time-on-page events, device type, operating system, browser version, approximate location (derived from IP at a coarse level), and diagnostic logs.
• Transaction data: selected courses, purchase timestamps, and billing metadata. Payment card details are handled by trusted payment providers and are not stored on our servers.
• Support data: messages you send us, attachments you choose to share, and troubleshooting details required to resolve an issue.

Where applicable, we minimize data collection and retain data only as long as needed for the purposes described in this policy.

2. How we use data

We use personal data to operate StableGate Gardening Academy, maintain safety, and improve learning outcomes.

• Provide services: authenticate access, deliver courses, track learning progress, provide certificates, and offer customer support.
• Improve products: understand feature usage, evaluate content quality, fix bugs, and optimize performance.
• Security and fraud prevention: detect suspicious activity, prevent abuse, and protect our users and platform.
• Legal obligations: comply with applicable laws, respond to lawful requests, and enforce our agreements.

If you opt in to marketing communications, you can opt out at any time using the unsubscribe link in emails or by contacting us.

3. Cookies

We use cookies and similar technologies to provide core functionality and, where enabled, to improve analytics. Cookies may be session cookies (deleted when you close the browser) or persistent cookies (stored for a set period).

• Essential cookies: required for authentication, security, and preferences (such as theme). These cannot be disabled via the banner.
• Analytics cookies (optional): help us understand usage patterns in aggregated form (enabled only if you consent).

Manage your choices at any time using Cookie settings.

4. Sharing

We share personal data only as necessary to provide and secure our services. Typical categories include:

• Payment processors: to process purchases, prevent fraud, and handle refunds.
• Service vendors: hosting, email delivery, customer support tooling, and security monitoring (under agreements).
• Analytics providers: only when you opt in to analytics cookies (aggregated and limited as configured).
• Legal and safety: when required by law or to protect rights, safety, and integrity of our platform.

We do not allow vendors to use your personal data for their own independent marketing purposes.

5. International transfers

Your information may be processed in countries different from where you live. When we transfer personal data internationally, we use appropriate safeguards such as standard contractual clauses where required and applicable.

We also apply access controls and encryption in transit for common web communications.

6. Your rights

Depending on your location, you may have rights regarding your personal data, including:

• Access and confirmation of processing.
• Correction (rectification) of inaccurate data.
• Deletion (erasure) and restriction of processing.
• Portability of certain data.
• Objection to certain processing and opt out of marketing.

To submit a request, use the contact options below. We may need to verify your identity to protect your account and data.

7. Contact

If you have questions about this policy or want to exercise your rights, contact us:

• Email: [email protected]
• Phone: +1-415-964-8273

You can also use the “Contact” button to send a privacy request message directly (no external services used in this demo page; submission is stored locally for your copy and shown in a confirmation modal).

8. Updates

We may update this policy from time to time. We will post the updated version here and revise the effective date at the top of the page.

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